Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Discount:
5% discount on purchases from € 150
10% discount on purchases from € 300
15% discount on purchases from € 500

Shipping costs:


Shipping costs per package to GERMANY:

Purchases up to € 90 €5,50

Purchases from € 90 Free delivery

Shipping costs per package to the NETHERLANDS:

Purchases up to € 100 € 7,00

Purchases from € 100 Free delivery

 

Shipping costs per package to:

BE, CZ, DK, ES, FR, HU, IT, LU, AT, PL, SE, SI, SK

Packages up to 5 kg €13,00

Packages from 5kg to 10kg €16,00

Packages from 10kg to 20kg €20,00

Packages from 20kg to 30kg €25,00

 

Shipping costs per package to:
BG, CY, EE, FI, GR, HR, IE, LT, LV, MT, PT, RO

Packages up to 5 kg €14,00

Packages from 5kg to 10kg €18,00

Packages from 10kg to 20kg €25,00

Packages from 20kg to 30kg €32,00


Shipping costs per package to:
AL, BA, BY, CH, IS, NO, UA,

Packages up to 2 kg €19,00
Packages from 2kg to 5kg €26,00

Packages from 5kg to 10kg €32,00

Packages from 10kg to 20kg €41,00

Packages from 20kg to 30kg €63,00

 

Shipping costs per package to:
RUSSIA
Packages up to 2 kg €20,00
Packages from 2kg to 5kg €32,00

Packages from 5kg to 10kg €39,00

Packages from 10kg to 20kg €56,00

Packages from 20kg to 30kg €106,00

 

Shipping costs per package to all other countries:
Packages up to 2 kg €25,00
Packages from 2kg to 5kg €48,00

Packages from 5kg to 10kg €63,00

Packages from 10kg to 20kg €108,00

 

We usually deliver orders outside the EU with the Dutch Post (TNT).



Delivery of download items:
 
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.


The customers can download the Download items via a link shared through email.
This email is sent with the access data for the Download within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).


The customers can download the Download items in their customer accounts.
This Download is provided within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).
The customers are also informed about the provision via email.


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via direct debit (automatic debit transfer)
Payment via SEPA direct debit
Payment via SEPA corporate direct debit
Payment via credit card
Payment via PayPal Express
-  Multisafepay


In case of deliveries to a foreign country, you have the following payment options:

-  Payment in cash at the time of collection
-  Prepayment via transfer
Payment via PayPal Express
IDEAL


Further details on payment

 

In case of payment via direct debit (automatic debit transfer), you revocably authorise us to collect the invoice amount from the specified account.

The automatic debit transfer process takes place in conjunction with the shipping of the goods.
If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

Our bank account:

Empfänger: ProBär GmbH
IBAN: DE64401640240134111400 BIC/SWIFT: GENODEM1GRN


In case of questions, please contact us at the contact details mentioned in the Legal Notice.